URL: https://www.opera-hotel-paris.fr/fr/
Company, organization: SOCIETE DE L HOTEL HELIOS
Registered Offices:
Hôtel Hélios Opéra
75 rue de la Victoire – 75009 PARIS
Tel : + 33 (0)1 48 74 28 64
ho@hotels-emeraude.com
VAT number: FR84353114556
RCS number : Paris B 353 114 556
Share capital : 426 613,33 €
Purpose of site: Promotion of the establishment
Director of publication, legal representative: M. BOU RACHED
Editorial Manager: M. BOU RACHED
Webmaster, design, editing, artistic direction: Cendyn France SAS
Photography: Christophe Bielsa
Stylism : Nathalie Julio
Web hosting: Cendyn France SAS
President Cendyn France SAS: Michael Bennett
The site features :
Informative content
Online collection of personal data
Data Protection Act:
The site has been declared to the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: mh@hotels-emeraude.com
Ownership:
The site and the information it contains are protected by French intellectual property law and international conventions. Except for use within the family circle or for private use, the site and no part of its content may be reproduced, republished, retranscribed, modified or retransmitted without the prior authorisation of the rightful owners.
The hotel, as the data controller, collects and processes personal data for the purposes of managing reservations and customers, for invoicing and payment purposes and for carrying out its marketing campaigns and satisfaction surveys. The data is intended for use by the hotel and its service providers. You have the right to access, rectify and delete any personal data concerning you and you may object to the processing of your data. To exercise these rights, simply write to the hotel at the following address: marketing@hotels-emeraude.com.
Telephone marketing opposition list :
To appear on the Bloctel telephone anti-solicitation list free of charge, you can register on the https://www.bloctel.gouv.fr/ website.
You will then need to fill in a form indicating up to 10 fixed or mobile telephone numbers on which you no longer wish to be contacted.
Consumer mediation :
In the event of a dispute, after contacting the hotel's customer service department and failing a satisfactory response within 60 days, you may have recourse to a consumer mediator under the conditions set out in Title 1 of Book VI (Article L. 616-1 of the French Consumer Code) by writing to the following address: Médiation Tourisme & Voyages - BP80303 - 75823 Paris 17 or by e-mail via the website http://www.mtv.travel/je-saisis-le-mediateur/.
You can also visit the European platform for settling disputes: https://ec.europa.eu/consumers/odr/main/?event=main.complaints.screeningphase
Right of retraction:
In accordance with article L. 221-5 of the French Consumer Code, the Customer is reminded that he/she does not have the right of withdrawal provided for in article L.221-28 of the French Consumer Code. The Customer is also reminded that the terms and conditions of sale for the tariff booked and accepted by the Customer specify the terms and conditions for cancelling and/or modifying the booking.
(Declaration CNIL hébergeur n°1372618)
